Employment Opportunites

Community Programs Manager

Date Posted:  Apr 21, 2021
Requisition ID:  205308
Location:  Indianapolis, IN, US, 46204 

Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day. 

At the State of Indiana, we don’t just talk about diversity and inclusion – Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. We are proud to be an equal opportunity employer. 

About the Indiana Housing and Community Development Authority (IHCDA): 
The Indiana Housing and Community Development Authority (IHCDA) is committed to serving the entire spectrum of housing, from homelessness to homeownership.  Our charge is to provide housing opportunities, promote self-sufficiency and strengthen communities, in order to build an Indiana with a sustainable quality of life for all Hoosiers in the community of their choice.  To learn more about IHCDA visit us at www.in.gov/ihcda. The Low Income Home Energy Assistance Program (LIHEAP) provides utility assistance to eligible households. Indiana typically receives about $75 million to serve over 100,000 households a year. 

Salary: 
The salary for this position may be commensurate with education and/or experience.

About the Job:
The Low Income Household Water Assistance Program (LIHWAP) is a new program created in the FFY2021 Appropriations bill. This position will work within IHCDA to create and run Indiana’s implementation of the program. This position contributes to fulfilling the IHCDA mission and meeting strategic and annual IHCDA operational and program goals by overseeing the startup and implementation, as well as overall management for the Low Income Household Water Assistance Program. The position will collaborate cross-departmentally within IHCDA and across State agencies on initiatives that connect programs that share core missions and values.

A Day in the Life:

Program Strategy (in partnership with Community Programs Director)

  • Set annual program strategy and objectives
  • Develop and update all necessary program policy and guidance, including the program manual and state plan
  • Interpret and apply federal guidance to program policy
  • Ensure that the program is in compliance with all Federal and State legislation and guidance 
  • Track and apply national and state trends, promising practices, and legislation 
  • Determine and monitor program budgets and subgrant allocations
  • Develop and manage all contracts and MOAs needed for the program

 Program Management

  • Oversee all day-to-day operations of the program
  • Develop & ensure all program Standard Operating Procedures (SOPs) are up to date
  • Is accountable for all Federal or State required plans, reports, and other documents are completed according to specifications and submitted on time
  • Is accountable for ensuring that subgrant grant agreements, budget modifications, and amendments are distributed and entered in a timely fashion
  • Address complex client and vendor issues when elevated
  • Coordinate with IT vendors and IHCDA IT personnel to develop and maintain data systems needed to effectively administer and report on the program
  • Work closely with program staff and program monitors to ensure all work of the program is completed efficiently and effectively
  • Develop content for IHCDA board approval 
  • Conduct regular team meetings and attend program managers meetings
  • Coordinate with other IHCDA departments to ensure smooth program operations
  • Respond to requests for information from IHCDA Leadership, State Leadership and Federal Partners

 Ensure subgrantee effectiveness

  • Oversee subgrantee progress and performance
  • Actively build and maintain positive working relationships with subgrantees
  • Prepare and send notices and important updates to subgrantees
  • Plan sufficient training opportunities for subgrantees to effectively implement the program
  • Oversee and assist with answering subgrantee policy and program questions
  • Collaborate with program monitor to address any training/technical assistance needed
  • Oversee tracking of client complains regarding subgrantee performance 

Supervise Staff

  • Maintain a climate that attracts, retains and motivates top quality personnel
  • Supervise and provide direction to program staff 
  • Train, enable and empower program staff 
  • Respect and utilize the skills, expertise, experience and insights of program staff 
  • Ensure quality decision making amongst program staff
  • Anticipate conflicts and facilitate resolution amongst staff/stakeholders
  • Conduct regular 1:1 meetings with supervisees
  • Set aggressive yet realistic goals and work with program staff to achieve them
  • Attend and participate in supervisor meetings

General

  • Attend and participate in departmental meetings
  • Represent IHCDA on external committees, at grantee events and at national conferences/events
  • Serve as IHCDA’s Federal and State representative with the various funders
  • Implement and engage with Continuous Improvement efforts in all work activities
  • Participate in IHCDA working groups
  • Seek out professional development to keep up with the field of interest of your program
  • Maintain any necessary certifications in the field of interest of your program
  • Perform related duties as assigned

What You'll Need for Success:

  • Experience in management, supervision and federal and/or state grant funding required. 
  • At least 5 years work experience and 2 years managing government or nonprofit programs (or similar compatible experience) required.
  • Experience working with utility vendors preferred. 
  • Bachelor’s degree required; Master’s degree in business or public administration preferred
  • Interpersonal Communication 
    • Highly collaborative style; works well with a variety of individuals with diverse backgrounds, education, and economic levels.
    • Demonstrates customer service orientation.
    • Able to maintain confidentiality of client and agency information.
  • Accomplishment Oriented
    • Performs responsibilities efficiently and effectively.
    • Able to prioritize and organize to meet deadlines and adhere to task and project timelines.
    • Strong attention to detail and follow-through.
    • Proactive in anticipating and alerting others to problems with projects or processes.
  • Entrepreneurial Mindset
    • Able to learn quickly and apply new knowledge to existing frameworks. 
    • Demonstrates a high level of problem-solving ability; thinks logically and analytically.
    • Practices continuous quality improvement in all work activities.
    • Excels at juggling multiple requests under time and resource pressures, while remaining flexible to changing assignments and agency priorities.
  • Skill/Ability
    • Demonstrates exceptional writing and editing skills.
    • Demonstrates business-related computer skills including Microsoft Word, PowerPoint, Excel, Teams, Outlook and Internet usage (e-mail).  
  • Manager-Specific
    • Able to work independently and enjoys the creation and implementation of new initiatives.
    • Able to influence and persuade within the team and across IHCDA.
    • Strong track record as an implementer who thrives on managing a variety of high-priority initiatives concurrently.
    • Able to operationalize big ideas and identify and undertake steps needed to complete large complex projects. 
    • Demonstrates strong online and in person presentation and facilitation skills.

Supervisory Responsibilities/Direct Reports:
This role provides direct supervision for one or more staff members. 

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefits package for full-time employees which includes: 

  • Three (3) medical plan options (including RX coverage) and vision/dental coverages 
  • Wellness program (offers premiums discount for the medical plan) 
  • Health savings account (includes bi-weekly state contribution) 
  • Deferred compensation account (similar to 401k plan) with employer match 
  • Two (2) fully-funded pension plan options 
  • Group life insurance 
  • Employee assistance program that allows for covered behavioral health visits 
  • Paid vacation, personal and sick time off 
  • Competitive leave policies covering a variety of employee needs 
  • 12 company paid holidays, 14 on election years 
  • Qualified employer for the Public Service Loan Forgiveness Program 
  • New Parent Leave 
  • Free Parking 
  • Free LinkedIn Learning  

Equal Employment Opportunity:   
The State of Indiana is an Equal Opportunity Employer.

Click here to view job listing and apply

 


 

Residential Energy Specialist

Date Posted:  Apr 19, 2021
Requisition ID:  203561
Location:  Indianapolis, IN, US, 46204


Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.

At the State of Indiana, we don’t just talk about diversity and inclusion – Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. We are proud to be an equal opportunity employer.

About the Indiana Housing and Community Development Authority (IHCDA): 

The Indiana Housing and Community Development Authority (IHCDA) is a quasi-agency of the State of Indiana and is committed to serving the entire spectrum of housing, from homelessness to homeownership.  Our charge is to provide housing opportunities, promote self-sufficiency and strengthen communities, in order to build an Indiana with a sustainable quality of life for all Hoosiers in the community of their choice.  To learn more about IHCDA visit us at www.in.gov/ihcda

Salary: 

The starting salary for this position is commensurate with education and/or experience.

About the Job:

The Energy Specialist contributes to fulfilling IHCDA’s mission by providing policy support to energy-related program managers, managing relationships with Utility vendors, managing the grant process for new energy-related opportunities, and assisting with reporting and other projects to ensure the successful operation of IHCDA’s energy-related programs.

A Day in the Life:

The essential functions of this role are as follows:

Apply Energy Expertise and Analysis to IHCDA Energy Programs

  • Develop and maintain expertise in the field of Energy Programming for Low-income households
  • Track national and state trends, promising practices, and legislation concerning energy programming for low-income households 
  • Assist with requests for information from IHCDA, State and Federal leadership
  • Request, analyze, and interpret IHCDA program implementation and outcome data 
  • Work with the Director and Managers to implement IHCDA program and policy changes
  • Assist with the development of the annual DOE Weatherization, LIHEAP, and any other Energy or Utility-related state plans
  • Assist in reviewing subgrantee policy documents and policies to ensure they meet Manager expectations for clarity and completeness
  • Assist in collecting data for and ensuring the timely submission of federal and state reports

 Engage with Indiana Utility Vendors and Stakeholders

  • Actively build and maintain relationships with Indiana Utility vendors around IHCDA’s energy program needs and updates
  • Engage with Indiana utility affinity groups around issues of interest to IHCDA’s energy programs
  • Manage the Vendor MOA process and actively work with any vendors that are reported to be in violation of the MOA
  • Respond to vendor questions regarding IHCDA’s energy programs
  • Create external and internal standard operating procedures for utility vendor management and engagement
  • Conduct vendor monitoring annually and address with the vendor(s) any issues found

 Take an Active Role in Special Projects/Opportunities for IN’s Energy Programs

  • Work with the Community Programs Director and Energy Program Managers to explore new funding opportunities
  • Manage the process of applying for funding opportunities the team decides to pursue
  • Take an active role in drafting Federal and/or Philanthropic grant applications to support IHCDA’s energy programs
  • Work with program managers to draft and implement policies that align with special project goals/requirements

 General Team Support

  • Maintain positive and successful working relationships with all members of the Community Programs staff as well as local service providers, vendors and other program partners
  • Assist in responding to constituent emails and calls regarding IHCDA’s energy programs
  • Contribute to monitoring visits made by federal or state funders
  • Represent IHCDA and Community Programs on external committees, at sub-grantee events, trainings, conference calls and webinars and at national organizations events
  • Acquire and maintain any certifications needed to perform job duties 
  • Perform related duties as assigned. 

What You'll Need for Success:

  • Bachelor’s degree required. Six years of professional-level experience may be substituted for a degree. Master’s degree preferred.
  • 3 years working with non-profit or governmental organizations
  • Experience in two or more of the following areas is required: 
    • Policy, public health, or social services research
    • Program or grant management
    • Coalition building or community development
    • Grant writing
    • Working with federal grant funding 
    • Weatherization, construction, or building performance 
    • Energy, water or other utilities
  • Interpersonal Communication 
    • Highly collaborative style; works well with a variety of individuals with diverse backgrounds, education, and economic levels.
    • Demonstrates customer service orientation.
    • Demonstrates strong online and in-person presentation and facilitation skills.
    • Ability to maintain the confidentiality of client and agency information.
  • Accomplishment Oriented
    • Performs responsibilities efficiently and effectively.
    • Able to prioritize and organize to meet deadlines and adhere to task and project timelines.
    • Strong attention to detail and follow-through.
    • Strong track record as an implementer who thrives on managing a variety of high priority initiatives concurrently.
    • Ability to operationalize big ideas and identify and undertake steps needed to complete large complex projects. 
    • Proactive in anticipating and alerting others to problems with projects or processes.
  • Entrepreneurial Mindset
    • Able to work independently and enjoys the creation and implementation of new initiatives.
    • Able to learn quickly and apply new knowledge to existing frameworks. 
    • Demonstrates a high level of problem-solving ability; thinks logically and analytically.
    • Practices continuous quality improvement in all work activities.
    • Excels at juggling multiple requests under time and resource pressures, while remaining flexible to changing assignments and agency priorities.
  • Skill/Ability
    • Demonstrates exceptional writing and editing skills.
    • Demonstrates business-related computer skills including Microsoft Word, PowerPoint, Excel, Teams, Outlook and Internet usage (e-mail).  
    • Ability to influence and persuade within the team, across IHCDA, and with external stakeholders

Supervisory Responsibilities/Direct Reports:
This role does not provide direct supervision to direct reports. 

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes: 

  • Three (3) medical plan options (including RX coverage) and vision/dental coverages 
  • Wellness program (offers premiums discount for the medical plan) 
  • Health savings account (includes bi-weekly state contribution) 
  • Deferred compensation account (similar to 401k plan) with employer match 
  • Two (2) fully-funded pension plan options 
  • Group life insurance 
  • Employee assistance program that allows for covered behavioral health visits 
  • Paid vacation, personal and sick time off 
  • Competitive leave policies covering a variety of employee needs 
  • 12 company paid holidays, 14 on election years 
  • Qualified employer for the Public Service Loan Forgiveness Program 
  • New Parent Leave 
  • Free Parking 
  • Free LinkedIn Learning 

 Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer.

Click here to view job listing and apply